Privacy Policy

This privacy policy is drafted to inform about the principles regarding the confidentiality governing the use by DEDA AND FOVE SRL. of the data provided by customers, including data collected through this website. This page describes the management methods of the website concerning the processing of personal data of users who consult it. This is an informative document also provided in accordance with GDPR – EU Regulation 2016/679 (Personal Data Protection Code) to those who interact with the Web services accessible online at the address: dfnapoli.it. This information is provided solely for this website and not for any other websites that the user may visit via links on this site. By visiting this website, you implicitly declare that you have understood and accepted the processing methods described in this privacy policy. The company DEDA AND FOVE SRL, located at Via Ferdinando del Carretto 26 – 80133 (NA), represented by its temporary legal representative, is the data controller for the aforementioned data, which is processed at the company’s headquarters for the purposes outlined in this privacy policy, including the purpose of direct marketing in case of user consent. The processing related to the web services of this site is handled only by personnel internal to the company, specifically appointed for processing, and by external processors for occasional maintenance/management operations of this website. The personal data provided by users who submit requests for information material or subscribe to newsletters are used solely for the purpose of providing the requested service or performance. Such data may also be used by the company for the following purposes: a) managing the customer relationship; b) conducting the company’s own economic activity; c) other purposes related to the company’s activities and connected to them (for example, improving the products and services offered, even if not strictly related to the services requested by the data subject; market research on customer satisfaction, etc.). If it is necessary to collect data that allows the personal identification of the user in order to provide a specific service, the user is asked to voluntarily provide the necessary data, which will be processed exclusively for the purpose of providing the service.

In the event that the user wishes to make a reservation at the accommodation facility, the user will be asked for information such as name, address, telephone number, email address, credit card number, and room preferences, in order to process the reservation request from the user. DEDA AND FOVE SRL uses the email address to send the reservation confirmation and, if necessary, may use the other information to contact the user in order to obtain additional data needed in processing their reservation. DEDA AND FOVE SRL may also use the contact details to: send the user a message prior to arrival summarizing the reservation confirmation details and providing further information about the area and the accommodation facility; communicate special offers and promotions to the user as provided in this Privacy Policy; as well as to periodically send the user satisfaction surveys or market research. The user can revoke consent given for marketing communications at any time. The user can also revoke consent given for participation in surveys.

Direct Marketing

As specified above, we would like to provide you with information about new products, promotions, special offers, and other information that we believe may be of interest to you. If you have expressly authorized us to do so by checking the appropriate box, we may send you such information by mail and telephone, unless you have specified otherwise during registration. If, at any time, you wish for your data not to be used for direct marketing purposes, you can inform us by contacting our customer service via email at the following address info@dfnapoli.it, and we will no longer send you any commercial communications. If you have denied consent to the processing of your data, you will never receive any commercial communications, and the data provided by you will be used solely to respond to your request.

Navigation Data

The computer systems and software procedures used to operate this website acquire, during their normal operation, certain personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified individuals, but by its very nature could, through processing and association with data held by third parties, allow users to be identified. This data category includes IP addresses or domain names of computers used by users connecting to the site, URI (Uniform Resource Identifier) addresses of requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server, and other parameters related to the user’s operating system and computer environment. This data is used solely to obtain anonymous statistical information about the use of the site and to check its correct functioning and is deleted immediately after processing. The data may be used exclusively by the Judicial Authority for ascertaining responsibility in the event of hypothetical computer crimes against the site.

Cookies

Cookies are data created by a server that are stored in text files on your computer’s hard drive and allow the operation of this website, the use of a specific functionality explicitly requested by the user, or improve the operation of this site, such as cookies that make browsing faster or show content of greater interest to the user based on previous choices. Cookies can be permanent (so-called persistent cookies), but they can also have a limited duration (so-called session cookies). This site uses both persistent and session cookies. Session cookies are not stored permanently on your computer and disappear when you close your browser. Persistent cookies are used to customize browsing according to the tool used by the user (computer, tablet, smartphone), as well as third-party cookies used to analyze site access (e.g., Google Analytics) and to allow users to share site content through social networks (FB) or email (Add This). These cookies are stored permanently on your computer and have a variable duration. The site particularly uses the following cookies: Google Analytics Cookies Our site uses Google Analytics by Google, Inc., a service that provides site performance measurement and analysis statistics through the use of cookies. To view the privacy policy of the Google Analytics service, visit this page [Google Analytics Privacy Policy]. For Google’s privacy policies, visit the following address [Google Privacy Policy].)Google Adwords & Google Remarketing Cookies The website may use the Google Adwords program and Google Remarketing technology. Both are managed by Google Inc. The AdWords conversion tracking function also uses cookies. To help us track sales and other conversions, a cookie is added to a user’s computer when that user clicks on an ad. This cookie lasts for 30 days and does not collect or monitor personally identifiable information. Users can disable Google conversion tracking cookies in their Internet browser settings. In some cases, cookies may cause problems when accessing or browsing within your AdWords account. When this happens, the best way to correct the problem is to clear the cache and delete the cookies saved for your Internet browser. To learn more, click here [Google Conversion Tracking Cookies]. Finally, the user can disable Google Analytics cookies by downloading a specific browser plug-in available at the following URL [Google Analytics Opt-out Browser Add-on]. Facebook Cookies The site may use cookies from Facebook Inc. to monitor the progress of Facebook Ads campaigns and any remarketing actions. Click here for more information about the use of cookies by Facebook: [Facebook Cookie Policy]. You can object to the registration of persistent cookies on your hard drive by configuring your browser to disable cookies. Find out how to disable cookies in major browsers: Chrome, Firefox, Internet Explorer, Safari, Opera. After this operation, however, some functions of the web pages may not be performed correctly.

Voluntarily Provided User Data

The optional, explicit, and voluntary sending of electronic mail to the addresses indicated on this site, or the completion of the form, involves the subsequent acquisition of the sender’s address, necessary to respond to requests, as well as any other personal data entered in the message by the user.

Data Provision

The user is free to provide the personal data reported in the request forms or otherwise indicated in specific sections of the website to request the sending of informative material or other communications. Their non-provision may entail the impossibility of obtaining what is requested anonymously. Personal data is processed with automated tools for the time strictly necessary to achieve the purposes for which it was collected. Specific security measures are observed to prevent the loss of data, illegal or incorrect use, and unauthorized access to the database.

Processing Methods

Your personal data will be processed with automated tools for the time strictly necessary to achieve the purposes for which it was collected. Specific security measures are observed to prevent the loss of data, illegal or incorrect use, and unauthorized access. The user has the right, at any time, to obtain confirmation of the existence or otherwise of data concerning them and to know its content and origin, verify its accuracy, or request its integration or updating, or rectification (GDPR – EU Regulation 2016/679). Under the same article, you have the right to request the deletion, transformation into anonymous form, or blocking of data processed in violation of the law, as well as to oppose in any case, for legitimate reasons, to their processing. This privacy policy may be periodically modified, and the use of the information collected is subject to the privacy policy in effect at the time of use. This document, published at the address https://dfnapoli.it, constitutes the Privacy Policy of this website and will be subject to updates published from time to time and bearing the update date.